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Submit. Track. Close. One Hub for Processing.

Processor Hub connects you to a network of processing partners. Submit loan files in one click, track conditions in real time, and let AI recommend the best partner for every deal — all without leaving MxEngine.

Directory
Partner Directory
Per-File
Condition Tracking
3 Stages
Status Tracking
AI
Recommendations

Everything you need. Nothing you don't.

Purpose-built features designed by mortgage professionals, for mortgage professionals.

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Browse Processing Partners

Explore a curated directory of processing partners in grid or list view. Filter by specialty, turnaround time, capacity, and ratings to find the right partner for every file.

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Submit Loan Files to Processors

Send loan files to your chosen processor directly from MxEngine. The submission includes all documents, borrower data, and loan details — no manual packaging or email attachments required.

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Track Submissions by Status

Every submission is tracked through clear status stages — Active, Awaiting Conditions, and Completed. See your entire submission pipeline at a glance and know exactly where each file stands.

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Condition Request Tracking

When a processor requests conditions, they appear directly on the submission record. Track outstanding, submitted, and cleared conditions per file so nothing slips through the cracks.

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Analytics Tab with Submission Metrics

View submission volume, average turnaround times, condition-to-clear ratios, and processor performance trends. Use the data to optimize which partners you work with and when.

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AI Chat for Processor Recommendations

Ask the AI Coach which processor is best for a specific loan type, who has the fastest turnaround this month, or which partner clears conditions most efficiently — and get data-driven answers instantly.

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Grid & List View Toggle

Switch between a visual card grid that highlights partner profiles and a compact list view for quick scanning. Both views show key metrics like active submissions and average turn time.

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Real-Time Status Notifications

Get notified the moment a processor updates a submission status, requests conditions, or marks a file complete. Stay in the loop without constantly checking the portal.

Partner Ratings & Reviews

Rate processing partners after each completed submission. Aggregate ratings help your team and your company identify the most reliable partners over time.

See Processor AI in action

Watch the AI analyze your data and deliver actionable insights in real time.

Processor AIAI
Live
Which submissions are awaiting conditions?
Ask Processor AI...

Frequently Asked Questions

How do I submit a loan file to a processor?
Open the loan in MX LOS, then click "Submit to Processor" from the Processor Hub. Select your partner from the directory, confirm the file details, and submit. The processor receives the full loan package — documents, borrower data, and notes — instantly through their MxEngine portal.
Can I work with processors who are not on the MxEngine platform?
The Processor Hub directory includes partners who have onboarded to MxEngine's network. If your preferred processor isn't listed, you can invite them to join — onboarding is free for processors and typically takes less than a day to set up.
How does condition tracking work?
When a processor needs additional documents or corrections, they create condition requests directly on the submission. You see each condition listed with its status — Outstanding, Submitted, or Cleared — and can upload responses right from the tracking screen. Both sides have full visibility.
What analytics are available in the Processor Hub?
The Analytics tab shows submission volume over time, average turnaround by processor, condition-to-clear ratios, and completion rates. You can filter by date range and processor to compare performance and make informed decisions about where to route your next file.
Is there a cost to use the Processor Hub?
The Processor Hub is included in all MxEngine plans at no additional cost. Processing partners pay their own platform fees, but as an originator you get full access to the directory, submission tracking, condition management, and analytics as part of your subscription.

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