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Pricing decisions in minutes, not days.

The Scenario Desk connects loan officers, lenders, and account executives in a single review workflow. Submit pricing scenarios, get structured decisions, and track turn times — all with AI analysis that catches issues before they cost you a deal.

3
Role Queues
Real-Time
Decisions
SLA
Turn Time Tracking
AI
Analysis

Everything you need. Nothing you don't.

Purpose-built features designed by mortgage professionals, for mortgage professionals.

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Multi-Role Review Inbox

A shared workspace connecting Loan Officers, Lenders, and Account Executives. Every pricing scenario lands in the right queue so nothing falls through the cracks.

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3 Role-Based Queues

LO Queue for submissions, Lender Queue for underwriting review, and AE Queue for account-level oversight. Each role sees exactly the scenarios that need their attention.

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Submit Pricing Scenarios

Loan officers package scenario details — rate, LTV, FICO, property type, loan program — and submit directly to lender partners for review. No more emailing spreadsheets.

Approve / Deny / Counter Workflows

The decision panel gives lenders and AEs structured options: approve as-is, deny with a reason, or counter with adjusted terms. Every decision is logged with timestamps.

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Notes with Visibility Controls

Add internal notes visible only to your team or shared notes that all parties can see. Visibility controls ensure sensitive pricing strategy stays confidential.

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Analytics & Performance Metrics

The analytics tab surfaces approval rates, average turn times, counter-offer frequency, and trend data. Identify your fastest lender partners and optimize submissions.

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AI Analysis Per Scenario

MxEngine's AI evaluates each scenario against historical data and lender guidelines, flagging potential issues before submission and suggesting the strongest pricing approach.

Decision Engine Integration

Scenarios connect directly to MxEngine's Decision Engine for automated eligibility checks and product matching. Get pre-validated results before a human ever reviews.

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Turn Time Tracking

Monitor how long each scenario sits in queue, from submission to final decision. SLA indicators turn yellow and red so you can escalate before a deal goes stale.

See Scenario Analyst in action

Watch the AI analyze your data and deliver actionable insights in real time.

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Frequently Asked Questions

How does the Scenario Desk differ from emailing lender reps directly?
The Scenario Desk replaces scattered email threads with a structured, auditable workflow. Every submission, counter, and approval is time-stamped and stored. You get analytics on turn times and approval rates — data you would never have from an inbox.
Can multiple lenders review the same scenario?
Yes. You can submit a scenario to multiple lender queues simultaneously to compare offers. Each lender responds independently, and you see all decisions side by side in a single view.
What does the AI analysis evaluate on each scenario?
The AI checks the scenario against known lender guidelines, historical approval patterns, and current rate trends. It flags mismatches — like an LTV that exceeds a lender's threshold — and suggests adjustments before you submit.
How do visibility controls work on notes?
Each note is tagged with a visibility level: Internal (only your organization), Shared (visible to all parties on the scenario), or Private (only you). This lets teams discuss pricing strategy openly without exposing it to counterparties.
Does Scenario Desk integrate with the LOS?
Fully. Once a scenario is approved, the agreed pricing and terms can be pulled directly into the loan file in MX LOS. No rekeying, no copy-paste errors — the approved scenario becomes the basis of the loan.

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